Common EFTPOS error codes

Code on your terminal
What it means
What to do
04
Declined
Ask customer for another form of payment
14
Invalid card number
Check card number or ask customer for another form of payment
33
Expired card
Ask customer for another form of payment
51
Insufficient funds
Ask customer for another form of payment
57
Transaction not allowed
Ask customer for another form of payment
55
Incorrect PIN
Ask customer to enter their PIN again
61
Daily limit exceeded
Ask customer for another form of payment
75
Incorrect PIN entered three times
Ask customer for another form of payment
91
Issuer unavailable
Ask customer to use a card from another bank
T907
Connection error
Check your WiFi connection or switch your terminal to use 4G
T911
Restricted WiFi network
Switch your terminal to use 4G or ask your IT specialist to remove restrictions