EFTPOS & Ecommerce Under One Roof.
Reduce the Complexity.
Stop juggling two payment providers, two portals, two support teams, and two end-of-month reconciliations. Payee brings your instore EFTPOS and online ecommerce under a single account — one provider, one merchant portal, one daily settlement, one support team. Simpler operations. Better visibility. Lower cost.
Provider for All Payments
Merchant Portal
Daily Settlement
Australian Support
One Merchant Portal
Track every instore and online transaction in real time, from a single dashboard. One view of your entire business.
One Daily Settlement
EFTPOS and ecommerce funds settle together into one Australian bank account. No splitting, no reconciling two streams.
One Support Team
One phone number for everything. No more being bounced between your EFTPOS provider and your online gateway when something goes wrong.
Unified Reporting
Combined sales analytics across instore and online. See your true business performance — not two separate snapshots.
The Difference
Two Providers vs One Roof
Here’s exactly what changes when you bring EFTPOS and ecommerce under one Payee account.
🚨 The Old Way
Two portals to log into
Check EFTPOS settlements in one portal, online orders in another. Double the admin.
Two support teams
Problem with a payment? You don't know which provider to call — or get passed between them.
Two separate settlements
Reconciling instore and online transactions across two bank deposits every day.
Two sets of statements
Monthly accounting means merging two separate fee structures and transaction reports.
Two contracts to manage
Two renewal dates, two price reviews, two sets of terms and conditions.
✅ The Payee Way
One merchant portal
Every instore and online transaction. One dashboard. Real-time.
One support team
One phone number for everything. 1800 357 911. 24/7. Australian.
One daily settlement
EFTPOS + ecommerce + payment links — all settle together into your account.
One monthly statement
One fee structure. One reconciliation. Half the accounting time.
One contract
One agreement, one renewal date, one set of terms. Simple.
Why Combine Under One Roof
12 Reasons to Bring EFTPOS & Ecommerce Under One Roof
Here’s exactly what your business gains when EFTPOS and ecommerce are managed by a single provider.
One Portal for Everything
Log in once to see every instore EFTPOS transaction, every online order, and every payment link in a single real-time dashboard. No toggling between systems. No importing data. No gaps in your picture.
One Daily Settlement
EFTPOS, online payments, and payment links all settle together into one Australian bank account. One deposit, one reconciliation — instead of chasing two separate streams every morning.
True Business Visibility
When your instore and online sales are reported separately, you never see your actual business performance. Combined reporting shows you your real total revenue, real average transaction value, and real trends — across every channel.
Simplified Reconciliation & Accounting
One fee structure. One monthly statement. Half the accounting time. Your bookkeeper will love you. Automated settlement reports cover all channels simultaneously — no manual merging of reports.
One Contract, One Renewal
Two providers means two contract end dates, two price review periods, and two sets of terms. With Payee, one agreement covers everything. No lock-in on either channel. No complexity.
Faster Problem Resolution
When something goes wrong with a payment — whether instore or online — you call one number. One support team who can see every transaction across every channel. No being bounced between providers.
Unified Customer Experience
Customers shopping instore and online are interacting with the same business. Unified payments mean consistent transaction records, easier refund processing across channels, and cleaner data for loyalty and marketing programs.
Payment Links Connect Everything
Payment Links bridge instore and online seamlessly — collect deposits before customers arrive, invoice remotely after they’ve left, or let online customers finalise instore purchases with a simple link. One account covers it all.
Omnichannel Ready
Buy online, pick up instore. Order instore, ship to home. Return online, refund instore. These are only possible when both channels are managed by the same provider. Payee enables true omnichannel operations without the complexity.
Better Negotiating Power
When both your EFTPOS and ecommerce volume sit with one provider, you have stronger leverage at rate review time. Combined turnover means combined discounts — something you simply can’t access when your volume is split across two providers.
Less Admin, More Business
Every hour spent logging into two portals, reconciling two statements, and managing two support relationships is an hour not spent on your actual business. Consolidation pays for itself in time alone.
Scale Without Friction
As your business grows — adding new locations, launching online sales, or expanding to new channels — everything is already under one roof. No new contracts, no new onboarding, no new integrations. Just growth.
What’s Under the Roof
Every Payment Channel. One Account.
Payee’s combined solution covers every way your customers want to pay — instore, online, and via link.
Instore EFTPOS
Counter and tableside terminals with 4G, WiFi, all-day battery, and support for 450–800+ POS systems. No Cost and Low Cost options available.
Online Ecommerce
Payment gateway at 1.4% + 22¢ per transaction. WooCommerce, Magento plugins, or custom API. No monthly fees. PCI DSS Level 1.
Payment Links
Send a secure, branded payment link via email or SMS. Perfect for deposits, remote invoicing, and collecting payment outside of normal operating hours.
Merchant Portal
Real-time unified dashboard covering all channels. Settlement reports, analytics, refunds, dispute management, and staff access controls — everything in one place.
Who It’s For
Perfect for Any Business with Instore and Online Sales
If you sell face-to-face and online — or want to — Payee’s combined solution is built for you.
Retail Stores
Physical retail store with an online shop or marketplace. Manage instore EFTPOS and your website payments under one account — unified inventory, unified reporting.
Restaurants & Cafés
Dine-in EFTPOS and online ordering or delivery platform. One provider for tableside payments and your web store. Take function deposits via payment link.
Trades & Services
Instore EFTPOS for your workshop or showroom, plus online invoicing and payment links for remote customers. All payments in one place.
Food & Specialty Producers
Sell at markets with mobile EFTPOS and run an online store simultaneously. Track both streams in the same portal. Scale online without changing providers.
Health & Wellness
In-clinic payments and online booking deposits. Take payment at reception and collect course fees or prepayments via payment link. One account, no friction.
Home-Based Businesses
Small businesses taking payments both face-to-face (pop-ups, markets, clients) and online. Combined under one account with no monthly fees on the online gateway.
Everything Under One Roof
One Account. Every Payment Channel.
All four payment channels. One provider. No add-ons required.
🖥️ EFTPOS
- ✓No Cost — $0 merchant fees
- ✓Low Cost from 0.79% incl. GST
- ✓Mobile and countertop terminals
- ✓800+ POS integrations
- ✓4G + WiFi connectivity
- ✓No lock-in contracts
🌐 Online Gateway
- ✓1.4% + 22¢ per transaction
- ✓No monthly service fee
- ✓WooCommerce & Magento plugins
- ✓PCI DSS Level 1 certified
- ✓3D Secure 2.0
- ✓Surcharging available
🔗 Payment Links
- ✓Deposit & invoice collection
- ✓Email or SMS delivery
- ✓Branded with your business
- ✓Secure & compliant
- ✓Included free
- ✓No extra setup
📈 One Merchant Portal
- ✓Real-time unified reporting
- ✓One daily settlement
- ✓Multi-location support
- ✓Staff access controls
- ✓Automated reports
- ✓One support team
Accept All Payment Types — Instore & Online
Every card, every wallet — the same payment methods work on every EFTPOS terminal and through the online gateway.
Frequently Asked Questions
It means using Payee as your single payment provider for both your instore EFTPOS terminals and your online payment gateway. Instead of having separate providers, contracts, portals, support teams, and bank settlements for each, everything is managed through a single Payee account — one portal, one daily settlement, one monthly statement, one support team.
The most tangible savings are in time and admin. Businesses with separate EFTPOS and ecommerce providers typically spend 30–60 minutes extra per day on reconciliation, switching between portals, and managing two support relationships. You also gain better negotiating power on rates when your combined volume sits with one provider — and you eliminate duplicate monthly fees.
Yes — when both your EFTPOS and ecommerce volume are with Payee, you have stronger leverage at rate review time. Combined turnover qualifies for combined rate negotiations. Call 1800 357 911 to discuss your total monthly volume across all channels.
Yes. All Payee transactions — EFTPOS, online gateway, and payment links — settle into one Australian bank account. One daily deposit, fully itemised. You can see the breakdown by channel in the merchant portal.
Payee offers plugins for WooCommerce (WordPress) and Magento, plus a RESTful payment API for custom integration into any platform. The gateway supports all major payment methods including Apple Pay, Google Pay, Afterpay, Zip Pay and digital wallets.
Switching both at the same time is straightforward. Payee handles the transition — plug-and-play EFTPOS terminals and simple plugin installation for the online gateway. No downtime, no lost transaction history. Call 1800 357 911 and we’ll walk you through the process.
No lock-in contracts, no exit fees and no cancellation fees on either EFTPOS or the online gateway. You can terminate with 30 days’ notice. Monthly terminal rental fees are not refunded or pro-rated. Terms and conditions apply.
Ready to Bring Everything Under One Roof?
Tell us about your instore and online payment volumes — we’ll build a combined solution that simplifies your operations and reduces your costs. No obligation, no lock-in.